Returns & Exchanges
We want you to love your new jewelry, which is why we offer a 30-day return policy for all unworn necklaces, rings, and earrings in their original packaging. Please ensure items are returned in their original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Jewelry
Carefully place the jewelry in its original gift box and secure it inside a padded shipping envelope to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
